UMEMARKETPLACE

PRIVACY POLICY

Last updated: December 2025

Introduction

Welcome to UME. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our student marketplace platform.

Information We Collect

Account Information

  • University email address (for verification)
  • Display name/username
  • Profile information you choose to provide
  • Account credentials (encrypted)

Listing Information

  • Product listings you create (title, description, photos, price)
  • Categories and tags
  • Transaction history

Communication Data

  • Messages sent through our chat system
  • Support inquiries and feedback

Usage Information

  • Pages visited and features used
  • Search queries
  • Device and browser information
  • IP address and general location

How We Use Your Information

  • To provide and maintain our marketplace services
  • To verify your university affiliation and create a safe community
  • To facilitate communication between buyers and sellers
  • To process transactions and maintain records
  • To improve our platform and user experience
  • To send important updates about your account or the service
  • To prevent fraud and ensure platform safety
  • To comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We only share your data in the following limited circumstances:

  • With Other Users: Your display name and listings are visible to other verified students on the platform.
  • Service Providers: We use trusted third-party services (hosting, analytics, email) that help us operate the platform.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or acquisition, user data may be transferred to the new entity.

Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encrypted data transmission (HTTPS/SSL)
  • Secure password hashing
  • Regular security audits
  • Access controls and authentication
  • Secure cloud infrastructure

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct your profile information at any time
  • Deletion: Request deletion of your account and associated data
  • Data Portability: Request your data in a machine-readable format
  • Opt-Out: Unsubscribe from marketing communications

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and remember your preferences. You can control cookie settings through your browser, but some features may not function properly if cookies are disabled.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

Children's Privacy

Our service is intended for university students (typically 18+). We do not knowingly collect personal information from anyone under 13 years of age. If we discover that we have collected data from a child under 13, we will delete it immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Note: This is a sample privacy policy for the UME platform. For a production environment, this policy should be reviewed and customized by legal counsel to ensure compliance with applicable privacy laws (GDPR, CCPA, etc.) and your specific business practices.